Privacy Policy

LintLion · Effective October 13, 2026

This policy describes the LintLion application, used to schedule dryer vent visits and keep related job records.

Information we collect

• Staff account details: name, email address, and a hashed password.
• Business records: jobs, customers, sites, notes, parts, purchase orders, expenses, and invoices.
• Booking details submitted on the public pages: name, phone, email, service address, requested service, appointment time, and any notes the customer writes.
• Photos and videos a technician uploads to a job. Files marked visible can be opened from that booking's secure link.
• If a LintLion administrator connects QuickBooks Online: invoice and payment information from LintLion's QuickBooks company (invoice numbers, dates, amounts, balances, payment dates, and the customer and memo fields needed to match them to jobs).

How we use it

Information is used to run scheduling and the job records. A booking confirmation, reminder, cancellation, or reschedule message is sent to the email or phone on the booking when an administrator has configured a provider. Data from QuickBooks is used to track invoice and payment status against jobs. When a user clicks "Create in QuickBooks", the application sends that invoice to LintLion's QuickBooks company.

Sharing

We do not sell, rent, or share this information for advertising. It is accessed by authorized LintLion users, the customer who holds the secure booking link, and the service providers that host the application or deliver a message an administrator has turned on.

Security and retention

Staff pages require a login. The public booking link uses an unguessable token. QuickBooks access tokens are stored server-side and are never shown in the browser. Records are kept as long as needed for LintLion's business and accounting purposes. Disconnecting QuickBooks revokes the application's access tokens.

Contact

Questions or requests: call (615) 580-1862.